Privacy Policy

This Privacy Policy explains how Hey Taby handles information for heytaby.com, Taby Digital, Taby Physical, downloads, updates, activation, order status pages, support, Discord app features, and linked role verification.

Taby is designed to be local-first. The desktop app can run without a Hey Taby account, and your tasks, notes, habits, timers, activity history, and local AI context are intended to stay on your computer unless you choose a feature that sends data elsewhere.

• Checkout information, such as email address, name, shipping address, phone number when required for delivery, order details, payment status, and Stripe checkout identifiers.
• Support information, such as messages you send to support@heytaby.com, order lookup details, device details, screenshots, logs, or files you choose to share.
• Discord verification information, such as your Discord user ID, username, linked role status, and any order email or proof you choose to provide for verification.
• Community information you post or send in public communities, Discord, Reddit, Instagram, TikTok, YouTube, X, or similar channels.

The website may collect basic technical information such as pages visited, referrers, approximate location derived from IP address, device type, browser, operating system, timestamps, performance information, and product analytics events. These analytics are used to understand what works and improve the product, not to read your personal Taby content.

The website and hosting providers may also process server logs, security events, rate-limit data, API request metadata, and error information needed to keep the service reliable and secure.

Taby desktop data such as tasks, notes, habits, focus timers, activity history, and local AI context is stored locally on your device by design. Hey Taby does not need that content to operate the basic local app.

If you enable a future optional cloud or hosted AI feature, send diagnostics, request support, redeem activation, check order status, or use a feature that clearly connects to Hey Taby servers, the data needed for that feature may be sent and processed to provide it.

• To process purchases, preorders, refunds, activation codes, downloads, order status, shipping, and support.
• To operate the website, Discord app features, linked role verification, community support, and security checks.
• To improve landing pages, checkout flows, downloads, app reliability, product features, and support quality.
• To detect abuse, fraud, spam, broken endpoints, payment issues, and security problems.
• To comply with legal, tax, accounting, consumer protection, platform, and payment obligations.

Hey Taby does not sell your personal information. Information may be shared with service providers that help operate the product, including payment processors, hosting providers, analytics tools, email providers, activation services, Discord, shipping carriers, fraud prevention services, and support tools.

Examples include Stripe for payments, Vercel for hosting and analytics infrastructure, DataFast for website analytics, Resend for transactional email, Supabase or similar storage where used by product workflows, Discord for Discord app and linked role features, and carriers or fulfillment services for shipping.

The website may use cookies, local storage, or similar technologies for checkout, security, preferences, analytics, and basic site functionality. Some third-party services may set their own cookies or identifiers when their features are used.

You can control cookies in your browser. Blocking some cookies may affect checkout, analytics opt-outs, embedded payment flows, or other site behavior.

Order, payment, tax, fulfillment, refund, activation, and support records are kept as long as needed for the transaction, support, legal compliance, fraud prevention, accounting, and product operations.

Website analytics and logs are kept for a limited operational period where practical. Local app data remains on your device until you delete it or uninstall/reset the app, subject to your own backups and operating system behavior.

Hey Taby uses reasonable technical and organizational safeguards for the size and nature of the service. No internet service, device, app, or payment flow can be guaranteed perfectly secure.

You are responsible for keeping your device, email account, Discord account, operating system, and backups secure.

Hey Taby, customers, service providers, and infrastructure may be located in different countries. Information may be processed where we or our providers operate, subject to appropriate legal safeguards where required.

You can request access, correction, deletion, export, or restriction of personal information by emailing support@heytaby.com. You can also ask questions about refunds, orders, activation, and Discord verification from the same address.

Some information may need to be retained for legal, security, accounting, payment, tax, dispute, or fraud-prevention reasons. Mandatory privacy rights under your local law still apply.

Taby is not directed to children under 13. If you believe a child provided personal information without appropriate permission, contact support@heytaby.com so it can be reviewed.

This Privacy Policy may be updated as Taby, Discord features, hosted AI options, analytics, checkout, or support workflows change. The effective date above shows when this version took effect.